The best way to get in touch is by e-mail. By writing an email to the Help Desk, you can get detailed advice. Communication by mail is suitable for all cases, especially those that require detailed consideration. However, it is strongly recommended to contact only official contacts.
The time of consideration of the application can be from several hours to several days. To get the issue resolved faster, follow some recommendations:
- Send a letter from the email address you gave when you registered your account;
- Describe the problem in as much detail as possible and attach screenshots if necessary;
- Communicate in one thread only. Do not create new threads or reply to promotional emails;
- Be polite and don’t be rude to the support staff.
As soon as your application reaches your turn, it will be considered. The answer, in any case, will come by email. You can also send a letter not directly to our mailbox, but through the feedback form.
One of the fastest ways to get in touch that’s good for urgent problems and questions. If you can’t bet right here and now, and you can’t wait either, call 8 800 511 14 99.
The call is free, but wait times may vary from day to day and from day to day. Be prepared to wait a few minutes before an operator answers.
By going to the official site, you can open a chat page. This is another quick way to contact support and is suitable for simple problems that require a quick resolution. Go to the main page, open the chat window and send a message. Immediately describe the essence of the problem in a single message and wait for a reply. An operator will provide a consultation within minutes.
Also Mostbet has communities and accounts in many popular social networks and messengers. In particular, by the brand name you can find us on Telegram and WhatsApp.
In Telegram, at Mostbetsupport_bot, you can get information on many common questions. Just write a message and the bot will provide you with answers or links to pages with the information you need.
Tips for Communicating with Mostbet Customer Support
The Help Desk handles user requests on a first-come, first-served basis. To minimize the waiting time for a response, follow these guidelines:
- Be polite and don’t be rude to support specialists;
- Do not use profanity;
- Describe your request in a single message with the details, rather than send several requests that complement each other;
- Use screenshots to best describe the situation, if necessary;
- Do not respond to promotional emails.
If you adhere to these recommendations, you will get the quickest possible consultation from a highly qualified professional whose job is to help you.
Before you write to Mostbet India’s support team, take a look at the information we’ve provided below. Here we’ve answered some of the most common questions about our company that newbies ask most often.
How to register?
To do this, open the home page of the site, click on the button for registration and fill out the form with personal data. Only provide accurate information, otherwise you will not be able to pass the verification.
What is the minimum deposit?
You can make a deposit in the bookmaker’s office Mostbet India in an amount not less than 300 INR. The maximum limits depend on the selected payment system.
How long does it take to withdraw funds?
According to the rules, the processing of a transaction can take no more than 7 business days. In most cases, the money is credited to the card or e-wallet within 6 hours.
Can I have two accounts?
According to the rules of the betting site Mostbet India, each user can have no more than one account. For repeated registration there is a blocking.
Can I play from my mobile?
Yes, for smartphone users there is a web version with an adaptive design and a downloadable Mostbet application on Android and iOS.